Becoming a customer
As a PhoneWatch customer you will be offered the most advanced security solution on the market as well as:
- access to team of skilled engineers nationwide to deal with routine or emergency calls
- 24 hour connection to our state of the art Monitoring Control Centre manned by our trained PhoneWatch staff
- two routine inspections
- 12 month warranty on all alarm systems
- access to our team of skilled Customer Support agents to deal with any query you may have on your alarm system
- extensive range of quick guides, faqs and information packs to ensure you get the most out of your alarm system
- automatic membership of our loyalty programme, benefits, within your first year with eircom PhoneWatch
- service and support of CCTV equipment.
Payment
Your payment includes:
- installation of your alarm system.
- first year connection to our Monitoring Control Centre.
- three months free alarm monitoring.
- first year warranty for your alarm system.
A range of payment options are available or we can arrange finance with one of our approved financial institutions – subject to lending firms’ terms and conditions.
We can also set you up with a monthly direct debit to spread the cost of your alarm monitoring throughout the year, at no extra charge.
What next?
Please call us on 1850 759 957 (Dublin) or 1850 211 755 (outside Dublin area) to discuss your needs in more detail or arrange a survey with one of our security experts.
Following our survey, you will receive a detailed quote with your installation and alarm monitoring contract. Once you’re satisfied with our recommendations, all you have to do is send the signed contract back or place your order and we will arrange for a suitable installation date with one of our security engineers.
If you already have an alarm system and would like additional peace of mind and safety find out how to connect to our 24 hour alarm monitoring service.
Rewarded to customers within their first year with PhoneWatch, our benefits programme offers customers a number of offers and discounts on well known brand names in health and beauty, travel and tourism, motoring, financial services – and a choice of holidays at home and abroad.
View our sales terms and conditions and monitoring terms and conditions.