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Watch our customer stories below.
Customer Story - Aine & Millie
While many material possessions can be replaced, one huge concern for pet owners is what would happen if their beloved pet was alone in the house at the time of a break in. This was certainly a concern for dog owners Aine and Conor.
Their Bichon Frise, Millie, is part of their family and means the world to them. “She’s absolutely spoilt,” Aine laughs. “We both work, so she is here during the week a good bit and just knowing she’s safe is amazing. Stuff can be replaced. If they stole the TV or trashed the place it’d be awful, but those are things you can replace. If Millie was killed or got stolen we’d be heart broken. She’s like our baby.”
Knowing that her alarm is monitored gives Aine the peace of mind that if something was to happen, Millie would be ok. The fact that PhoneWatch also monitor the fire alarm is a huge plus, especially as a pet owner. Aine notes, “If there’s been a fire she’s not going to burn to death in the house - she’ll be getting out.”
"My wife and I are in our 70's and we feel more secure now with the service that you give to us, we feel more safe in our home, even when we are out - I thank you and your staff."
" Apart from the security I feel, to have the protection of PhoneWatch, especially after a break in some years ago, the agents and representatives are always there for help and excellent guidance."
"Since we contracted with PhoneWatch five years ago we have been totally satisfied with the service and prompt response in our dealings with the company."
“It’s part of our routine in my family. We use it every time we go out and it’s just that feeling of security and safety - it’s priceless really. It’s such a great asset to have,”
“I know with ours if it goes off that they give it like 30 seconds to see if you just triggered it and give you a chance turn it off yourself. But if it goes on for longer than that then they call straight away. The response times are just excellent.”