29 years of safe and
satisfied customers

Ireland's No.1 Home alarm company with 29 years of experience. We are growing rapidly and have more than half a million satisfied customers and a 96/100 customer satisfaction score. Time left:
Ireland's No.1 Home alarm company with 29 years of experience. We are growing rapidly and have more than half a million satisfied customers and a 96/100 customer satisfaction score.
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PhoneWatch has a Customer Satisfaction of 96% and is listed as part of the CX Awards

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All inclusive starter pack. Order today for a safer home.
Time left:
All inclusive starter pack. Order today for a safer home.
24/7 Alarm Receiving Centre providing immediate response

24/7 Alarm Receiving Centre providing immediate response

Our expert personnel will immediately respond to fire, burglary and panic alarms. Our alarm receiving centre, the most modern in Ireland, will always be there for you. Installing our alarms will significantly decrease the likelihood of burglary or lethal fire at your property.

Free callouts, support and service

Our skilled local professionals are always there to offer our customers free call outs, free technical service and free personal support.

Easy-to-use, award-winning design and customisable

All of our alarms and smart home devices are designed to guarantee your security. They blend into your home without compromising functionality and are monitored 24/7 by our certified Alarm Receiving Centre. Our devices are easy to use and can all be controlled by the PhoneWatch Alarm App, Remote Control, Keypad or Keytags. Our alarm systems are customisable – you can add more smart home devices at any time.

Easy-to-use, award-winning design and customisable
Exceptional customer service

Exceptional customer service

We value all of our customers and are very proud to have won 11 customer service awards. We like to go that extra distance for our customers. Why? Because little things like free callouts and being the only company to offer automatic battery replacements and of course, 24/7 security of your home make a big difference to give you that ‘no worries’ feeling. 

That is what we are about.

Lifetime Warranty and Functional Guarantee with daily system check-ups

We actively monitor your entire alarm system hundreds of times per day and all of our products come with a lifetime warranty and functional guarantee

 

How our safety experts save valuable seconds

Our Alarm Receiving Centre is the most modern in Ireland and is staffed 24/7 by safety operators ready to give you the help your situation requires.

We offer a complete in-house solution, we do not outsource our monitoring or customer service, ensuring an instant response and a better customer experience., every time.

With an average response time of 12 seconds, you can rest assured whether your emergency is a fire, burglary or panic alarm it will be acted on almost immediately.

At PhoneWatch, you and your family’s safety are paramount

A home with PhoneWatch is a safer home and will never be ignored.

Our operators are trained to interpret and deal with different emergency situations and they provide support throughout the event, including after-service when needed.

They use the latest technology and imagery to verify the type of 999 emergency service required and will send these images to the relevant 999 emergency service to explain the situation. All this saves valuable seconds.

Our highly qualified emergency operators:

Update you after your alarm has gone off about what has happened and the actions taken

Immediately contact your emergency contacts

If needed, immediately contact the emergency services (police, fire or ambulance) and inform them about what has happened, the actions taken and keep them updated until they arrive

You deserve the best...

Our house alarms are designed to guarantee your security. With a modern, conscious design, our award-winning products blend into your home without compromising functionality. All monitored and maintained by the most modern Alarm Receiving Centre in Ireland.

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29 years of experience

More than half a million satisfied European customers (96/100 average customer satisfaction).

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Best customer service

Included as part of the CX Awards Survey 2019 & 2020

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Best product design

Reddot design winner 2019 - a worldwide seal of quality.

What our customers say…

quote quote “PhoneWatch is there like a guardian angel protecting my home"

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Patricia, Dublin

quote quote "They're incredibly efficient and the staff could not be friendlier"

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Mark, Tullamore

quote quote ''The response to our alarm activation was instant.”

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John, Limerick