The beeps from my alarm wake up other people in the house when I am leaving/ coming in.
If you feel the beeps from your alarm are too loud, then write to us on WebChat or call us on 1850 753 753. We may be able to turn down the volume for you.
I am afraid if my alarm were to activate in the middle of the night
With PhoneWatch you get instant response to your alarm. If your alarm activates, we will call and make sure everything is okay. Remember, you are 4 times safer with PhoneWatch, but only when you arm your alarm.
I have a pet and I am afraid they will set off the burglar alarm
False alarms triggered by pets are caused mainly due to the pet passing a motion detector. We can configure the layout of your alarm system to ensure that false alarms are minimised. Write to us on WebChat or call us on 1850 753 753 to find out more.
Should I use my alarm when my home is occupied?
We always encourage you to turn on your house alarm, even when you are home. It is important to always be protected. This is especially important overnight as this is when a large number of break-ins occur. Remember, you are 4 times safer with PhoneWatch, but only when you arm your alarm.
The App and using your alarm
With the PhoneWatch app, you can control your alarm from the comfort of your phone! This means you can arm/disarm your alarm at any time, whether you’re at home or away! This can make using your alarm even easier! For more info see here
Using your alarm:
Click below to check out our easy-to-use guides:
Quick Guide and Full User Manual: see here