FAQ - Security cameras

They’re used to verify intrusions or smoke incidents. If your alarm is activated, the Camera Motion Detector will sense movement and will take an image of the incident and send it to our Alarm Receiving Centre for immediate response. If needed, we’ll dispatch the emergency services. 

At PhoneWatch we take your privacy seriously. The Camera Motion Detector will only take images when your alarm is activated. 

We store images for 30 days and then they are deleted. 

Our security cameras and motion detectors are smart enough to detect people and ignore pets. Our technology uses a precision human-form detection algorithm to differentiate between humans and pets, so if the alarm goes off, you can be confident it's real. 

Yes, when your alarm is fully armed, you can take images of areas where Camera Motion Detectors are placed from the app. 

The Motion Detector recognises movement in the area of your home that it’s located in, but it doesn’t have a camera. So, it doesn’t take images of an alarm incident. It does still trigger the alarm and notifies our Alarm Receiving Centre to respond.