GDPR - what does it mean for you?

You may have heard recently that the Data Protection laws are changing from 25th May 2018 with the introduction of GDPR (General Data Protection Regulation). 

What does this mean for you?

The aim of GDPR is to improve your privacy and give you greater control over your personal information and how it is used. Our commitment is that we will only ever send you communications that you have chosen to receive and we will only hold on to data so that you can continue to enjoy the benefits of PhoneWatch. We have changed our terms and conditions to reflect this approach. These terms include our privacy policy and important information about how we deal with your data.  Our privacy policy can be viewed here. 

Your data is safe with us - data verification on calls

As part of your data protection, we’re also changing how we verify our customers.  From now on you’ll need your account number if you want to speak to us about your account.  So next time you contact us make sure you have it to hand.  Your account number can be found at the top right hand corner of your PhoneWatch invoice. 

If you’d like a copy of your account number just email customersupport@phonewatch.ie and we’ll email you back your account number. Please include your name, address, phone number and the first and third letter of your verification code in your email to us!

What next?

We will continue to communicate with you as we have done before unless you request us not to.