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    Need help with your Smart Plugs?

    Choose what you need support with – whether it's plugging it in or pairing it with your system.​​

    Add Smart Plug​

    Troubleshooting Smart Plug

    Smart Plug Automation

    Adding a Smart Plug to your system

    Ready to connect your new outdoor Smart Plug? Follow these steps to easily add it to your Smart Alarm system in just a few minutes.​​

    If you don't have a Smart Plug installed

    Smart plugs - Landing - Language=EN-Type-G copy

    Step 1

    Open the PhoneWatch app, go to the section Smart Plugs and tap Add device button.

    Smart plug pairing selection - Language=EN-Type G copy

    Step 2

    Select Indoor Smart Plug.

    Smart plugs - pairing step 3

    Step 3

    Plug the Smart Plug in the wall socket. The green LED should now blink once per second. If it doesn´t, press the button on the Smart Plug until the red LED starts to blink rapidly. Release the button when the green LED blinks once per second.

    In the App, press Next and wait for the Smart Plug to compete the pairing.

    Smart plugs - naming - Language=EN

    Step 4

    Give your Smart Plug a name

    (you can change it later).

    Smart plugs - naming success - Language=EN

    Step 5

    You can now switch the Smart Plug on and off via the app, as well as via the button.

    If you have Smart Plugs installed

    Smart Plugs - LANG=EN - PW copy-2

    Step 1

    Open the PhoneWatch app, go to the section Smart Plugs and tap Add device button.

    Smart plug pairing selection - Language=EN-Type G copy

    Step 2

    Select Indoor Smart Plug.

    Smart plugs - pairing wizard - Language=EN

    Step 3

    Plug the Smart Plug in the wall socket. The green LED should now blink once per second. If it doesn´t, press the button on the Smart Plug until the red LED starts to blink rapidly. Release the button when the green LED blinks once per second.

    In the App, press Next and wait for the Smart Plug to compete the pairing.

    Smart plugs - naming - Language=EN

    Step 4

    Give your Smart Plug a name

    (you can change it later).

    Smart plugs - naming success - Language=EN

    Step 5

    You can now switch the Smart Plug on and off via the app, as well as via the button.

    If the Smart Plug fails to connect, try the following:

    Move the smart plug closer to your alarm system’s gateway (within 2–3 meters).

    Plug the Smart Plug in the wall socket. The green LED should now blink once per second. If it doesn´t, press the button on the Smart Plug until the red LED starts to blink rapidly. Release the button when the green LED blinks once per second.

    In the app, go to Smart Plugs, tap Add device, and follow the instructions.

    Smart Plug troubleshooting

    Not working as expected? We’ll guide you through simple steps to fix common issues with your Smartplug: from connection problems to power errors.

    If your smart plug has stopped working, you can reset it.

    In the PhoneWatch app, go to smartplugs, click on the smartplug that is not working, and tap remove to disconnect it. 

    While the smart plug is plugged to a wall socket, follow the steps below.

    Smart Plug

    Press and hold the power button until it flashes red.


    Keep holding until it starts blinking green.


    In the app, go to Smart Plugs, then tap Add device, and follow the instructions to connect the smart plug to your system.

    How to set up a smart plug automation

     You can set up to 24 automations per system. Scheduled smart plug events are displayed in your history, like standard smart plug events. Please note your alarm must be disarmed or partially armed to set up smart plug automation.  

    Step 1

    Open or download/update the PhoneWatch app and click on the "Automations" icon on the home screen

    Step 2

     Click on "add automation". Select the time and days you want the automation to run. Select the control alarm system button 

    Step 3

     Choose whether you want your alarm partial armed or disarmed 

    Step 4

    Click “next” and give your new automation a name.

    Edit or delete an automation

    Step 1

     Click automations 

    Step 2

    Select the relevant automation and press edit and change any details, such as the time, days, the automation type, and name or else press delete. 

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