One easy-to-use App
that does it all

• If you have our Smart Alarm System, follow this link for instructions on linking.     App Multi Account Access (phonewatch.ie)

• If you have our Domonial or TC alarm, follow the below steps:

You can add an additional user or administrator to your app under the settings. In the settings on your app click ‘App Users’ and select whether you would like the person to be a user or an administrator on the app. Once you enter their name and mobile phone number, they will receive a link via SMS which gives detailed instructions on how to set up their access. 

If you don’t know what type of alarm system you have please follow this link to see the different systems. Troubleshooting PhoneWatch Alarm Problems | Expert Technical Support

They will have access to notifications on the system, change the system name, add and remove other users. They may also be able to change the directions, verification words and keyholders. 

If you need any assistance, chat to us on our live chat or by calling 0818 753 753. 

Users have access to arm and disarm the alarm using their own code which is set up by the main app user or an administrator. 

Any system installed prior to 2014 are not compatible with the PhoneWatch App. Systems installed from 2014 onwards are compatible with the app.

IPhones and most smartphones (with the exception of Blackberry’s) can support the PhoneWatch App, however if the PhoneWatch App doesn’t seem to be compatible with your phone you can still log in using laptop or pc or you can use the internet browser on your mobile. 

*If your app has stopped working, log out of the app, check for and complete any software updates and then log back in. If you still experience an issue delete the app and download it again from the app store or play store.  

If you need any assistance, chat to us on our live chat or by calling 0818 753 753. 

You will receive a welcome SMS or Email in advance of the security advisor call out to set up your My Pages (App) account. Following the link in the SMS or Email you will be asked to confirm your mobile number and your customer number which is also found in the SMS or Email. Next you will be asked to confirm directions to your premises, to create a verification word which will be used in the event of an alarm activation and confirmation of 2-4 keyholders you would like on your account.    

Go to MyPages.

To register your personal account in My Pages, follow these simple steps:

1. Enter your customer number and your telephone number. You will also need your email. Remember that the email should be the one you already indicated when you installed your system. If you do not know your customer number, you can find it on an invoice or request it from our Customer Service (0818 753 753.).
2. Create a password. You will then receive a validation email.
3. Open the email and follow the instructions to validate your account.

You can use the PhoneWatch App 24 hours after you register your alarm on Mypages.