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Award winning alarm systems by Phonewatch
Instant quote
Award winning alarm systems by Phonewatch
My Pages My Pages
  • House Alarms
  • Business Alarms
  • Products
    • Security Cameras
      • Outdoor Security Camera
      • Indoor HD Security Camera
      • 180º HD Video Camera
      • Wireless Video Doorbell Camera
      • Camera Motion Detector
    • Security Sensors
      • Optical Smoke Detector
      • Contact and Shock Detector
      • Motion Detector
      • Water Leakage Detector
      • Glass Break Detector
      • Indoor Siren
    • Essentials
      • Alarm Signs and Stickers
      • Keypad and Keytags
      • Portable Voice Unit
      • Remote Control
      • Security Gateway
      • Outdoor Bellbox
    • Smart Home
      • PhoneWatch App
      • Smart Plug
  • Services
    • Smoke Alarms
    • Burglar Alarms
    • 24/7 Monitoring
  • About Us
    • Alarm Packages
    • Our Team
    • Reviews
  • Blog
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    A professionally monitored home alarm

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    Our Alarm Receiving Centre keeps your home safe with 24/7 monitoring

    24/7 monitoring turns your home alarm into a complete security system. With monitoring, the team at our certified, Dublin based Alarm Receiving Centre are there for you 24/7 and ready to react in seconds. If you need help, we can assist. If there are intruders, we can verify them on camera and immediately notify the guards. If there’s a fire, we will call emergency services. Whatever the emergency, we’re there keeping you safe.

    What customers say about us

    Second largest monitoring security company in Europe

    PhoneWatch is part of the Sector Alarm Group. We’ve been operating for over 25 years and we’re the second biggest remote monitoring company in Europe. So you can be sure that we’ll be there if there’s a break-in, burglary, fire or other emergency. Our teams are certified by the EQA to ensure they are trained and ready to respond to any emergency in seconds. If your alarm is triggered, our professional team respond, verifying the emergency through video verification. We’ll contact the guards and/or the emergency services. To ensure you’re always connected, we test your alarm connection over 100 times a day.

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    Over 25 years of experience

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    Outdoor HD Security Camera

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    97% customer satisfaction

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    EQA Certification

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    Did you know that having a monitored alarm may entitle you to a discount on your home insurance policy.

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    How 24/7 monitoring works in 4 steps

    With remote monitoring, any would-be intruder is deterred by our signage – they know that your property is monitored even if you’re not home. When you are home you can sleep easy, knowing that we respond to all alarms in seconds. Whether it’s burglary, fire or flood.

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    Step 1 - When the alarm is triggered, the siren sounds

    Speed is crucial in any incident. That's why our Alarm Receiving Centre responds in less than 15 seconds.

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    Step 2- Agents call you directly to inform you

    The monitoring team will inform you of what has happened with your alarm and check you're ok.

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    Step 3 - Agents check cameras to visually verify the alarm situation

    Our agents can visually verify if there is a threat and we will coordinate help depending on the situation.

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    Step 4 - Help coordination

    We will call the Gardaí or emergency services depending on the situation.

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    How we keep you safe

    Our state-of-the-art security systems are designed to spot the smallest amount of smoke and the tiniest leak. The window sensors are triggered if someone tries to break the window. When a sensor is triggered we respond, immediately. We review your camera images – visible even at night - to confirm the alarm. As needed we contact the emergency services giving them the photo evidence they need to respond. If there’s an intruder we can verify via the cameras. And we can talk to you via our two-way portable voice units to help you out of the property if needed.

    Want to know more? We’ll call you

    Frequently asked questions about 24/7 monitoring

    How does 24/7 alarm monitoring work?

    When the alarm is activated, a siren sounds. Our Alarm Receiving Centre review and respond within15 seconds. They’ll contact you to check you’re ok. Our team can visually verify if there’s a threat via Camera Motion Detectors or Security Cameras and if needed, we’ll dispatch the relevant emergency services to ensure you and your loved ones are kept safe.

    Why should I have a monitored house alarm?

    Burglaries happen, day and night. A monitored home alarm system with immediate response saves you time and gives you that extra comfort. What if your alarm goes off and you are not at home? With a home alarm from PhoneWatch, you have free call-outs to help you when you are not around. In case of fire, seconds are vital. Early detection with immediate response saves lives.

    What does the Alarm Receiving Centre do in an emergency?

    If an alarm in your home is triggered, our Alarm Response Centre team respond immediately and take action. They will:

    • Contact you to make sure you and your family are safe
    • Contact the emergency services (if needed) providing the photo evidence they need to respond.
    Things to consider when buying a monitored alarm.

    When you’re choosing a security system, here are a few key features to look for:

    • An app that allows you to arm/disarm your alarm remotely, check your security cameras from anywhere in the world and manage your smart home appliances
    • Preventative measures such as monitoring deter burglars from breaking in.
    • Sensors that react to the smallest amount of smoke or water to alert you early and give you time to escape or react.
    • 24/7 monitoring with immediate response keeping you safe 24/7.
    • A tailored system that’s designed to address the weak points in your home to give you maximum security.
    • Free installation by professionals to ensure your system works seamlessly in your home.
    • Connection checks more than 1000 times a day to ensure that, in an emergency, your home is connected to your monitoring service.
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    Lower Abbey Street
    Dublin 1, D01 Y7V2

    Call: 0818 753 753 Email: customersupport@phonewatch.ie © PhoneWatch. All rights reserved. The product/service names listed in this document are marks and/or registered marks of their respective owners and used under license. Unauthorised use strictly prohibited. PSA licence number 00621.

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