24/7 monitoring turns your home alarm into a complete security system. With monitoring, the team at our certified, Dublin based Alarm Receiving Centre are there for you 24/7 and ready to react in seconds. If you need help, we can assist. If there are intruders, we can verify them on camera and immediately notify the guards. If there’s a fire, we will call emergency services. Whatever the emergency, we’re there keeping you safe.
Effective alarm monitoring is not just about speed. It’s about secure access, clear verification, and knowing that if something doesn’t look right, trained professionals are already responding. PhoneWatch systems are designed to reduce risk, not rely on a single device or action to keep your home protected.
Your alarm is monitored 24/7 by trained professionals, not just notifications to your phone
PhoneWatch operates a certified Alarm Receiving Centre here in Ireland
Monitoring covers burglary, fire, smoke and other emergencies, even when you’re not at home
Incidents are responded to fast, with an average response time of under 15 seconds
All monitoring is managed through our dedicated Dublin Alarm Receiving Centre
Our Alarm Receiving Centre will coordinate immediate response from the Gardaí and emergency services if required.
PhoneWatch has over 33 years’ experience protecting 120,000+ Irish homes
Founded in Dublin in 1991, PhoneWatch has been protecting Irish homes for over 33 years. Our team understands Irish homes and the response expectations of Irish homeowners.
Did you know that having a monitored alarm may entitle you to a discount on your home insurance policy.
With remote monitoring, any would-be intruder is deterred by our signage – they know that your property is monitored even if you’re not home. When you are home you can sleep easy, knowing that we respond to all alarms in seconds. Whether it’s burglary, fire or flood.
Speed is crucial in any incident. That's why our Alarm Receiving Centre responds in less than 15 seconds.
The monitoring team will inform you of what has happened with your alarm and check you're ok.
Our agents can visually verify if there is a threat and we will coordinate help depending on the situation.
We will call the Gardaí or emergency services depending on the situation.
Our monitored alarm system is designed to spot the smallest amount of smoke, the tiniest leak and any attempt to force a window. When a sensor is triggered we respond immediately.
Our team reviews your camera images, including night‑time footage, to confirm what has happened. If needed, we contact the emergency services and provide the photo evidence they require.
If there is an intruder, we can verify it through the cameras. And through our two‑way portable voice units, our alarm monitoring services can speak to you directly to guide you out of the property if needed.
Alarm monitoring is a service where trained professionals respond when an alarm activates, verify what is happening and take action rather than relying on the homeowner to respond.
PhoneWatch has an average alarm response time of 15 seconds, allowing incidents to be assessed and handled quickly.
Monitored alarms provide human response and escalation, while DIY systems rely on app notifications and the homeowner being available to act.
The cost of alarm monitoring depends on the system and level of protection chosen. PhoneWatch provides monitored house alarm packages tailored to individual homes.